Total Property Management, Professional Property Management Service in Pleasanton CA

Neighborhood Association Management, Inc.
686 Pinnacle Place. Livermore, CA 94550
(800) 811-0841

Neighborhood Association Management INC is a leading HOA Property Management and Real Estate Services Company Servicing Livermore, Dublin, Pleasanton CA area

Homeowner Association Management

Homeowner Association Management

If you are interested in receiving a proposal for services for your Association, please contact our general mailbox at [email protected] or you may call toll free at (800) 811-0841 ext. 0.

Neighborhood Association Management INC. … We currently manage rental properties, cooperative, and condominium buildings throughout the Livermore, Dublin, Pleasanton CA Area


The following should not be relied upon for legal advice. The FAQ’s are based on the order of the sections of the Davis-Stirling Common Interest Development Act, the Corporations Code, and the Vehicle Code, in that sequence. The FAQ’s are written in lay language and are based on the most common questions heard over the last 20 plus years.

Question: Who can change the rules or policies of a HOA?
Answer: The board may make changes, but only after the homeowners: 1) have had at least 30 days to consider the rule change; and 2) after owners are given an opportunity at a board meeting to give their opinions about the rule change (Section 4365).

Question: Who can change the CC&Rs?
Answer: Only a certain percentage of the homeowners of the HOA by voting can do that (check CC&Rs for the percentage).

Question: How are decisions made by a board at a board meeting?
Answer: By parliamentary procedure. One board member makes a motion and another one seconds it. The motion is then discussed by a board.  After a board is through discussing a motion, a board then votes on that motion.  The majority vote of a board either approves or disapproves a motion (Section 1363(d)).

Question: May any matter be discussed by a board at a board meeting?
Answer: Only those matters that are on the agenda may be discussed at a board meeting. The agenda must be completed at least 4 days before the meeting (Section 5000(a)).

Question: Before an owner is called to a hearing by a board, how many days’ notice must be given?
Answer: A notice must be sent to an owner at least ten days before the hearing. If a board acts against a homeowner at a hearing, that owner must be notified in writing within 15 days (Section 4820).

Question: May homeowners attend board meetings?
Answer: Yes. (Sections 4925(b) and 5000(b)).

Question: What meetings may homeowners not attend?
Answer: Owners may not attend an executive sessions of a board concerning emergencies, litigation, contracts, member discipline, personnel matters, or meetings with delinquent owners (Sections 4925(a) and 4935(a)-(b)).

Question: If a homeowner is called to a hearing, may she do it with only a board in executive session?
Answer: Yes. (Section 4925(a) and 4935(a)-(b)).

Question: How soon are the minutes of a board meeting supposed to be made available to homeowners?
Answer: A draft copy within 30 days. (Section 4950(a)).

Question: How soon must notice of a board meeting be given?
Answer: A notice must be posted in the common area at least four days before a board meeting. (Section 4920).

Question: May a homeowner speak at a board meeting?
Answer: Yes, for a “reasonable time limit” set by a board. (Sections 4925(b) and 5000(b)).

Question: If a homeowner and a board can’t work out a dispute at a hearing, what can they do to try to resolve the issue?
Answer: If a hearing does not resolve a matter, then the 1st step is for one board member to meet privately with an owner to discuss how to settle the matter.  This 1st step is called “meet and confer” or “IDR” (Internal Dispute Resolution; Section 5915).  If the 1st step is unsuccessful, then the 2ndstep is to try and resolve the matter through mediation or arbitration.  This is called “ADR” (Alternative Dispute Resolution; Section 5925).  The homeowner and the association split the cost of the mediation/arbitration.  If “ADR” does not solve the matter, then either party is now free to file a suit against the other party to compel compliance with the CC&Rs, State Law, etc.  The counsel for an association should send a letter to the other party saying that unless the matter is resolved, the HOA will have no other alternative but to file a suit.

Question: Does a homeowner or the HOA pay to eradicate termites?
Answer: If an owner lives in a condominium, the HOA pays for termite eradication. But, if he lives in a PUD (Planned Unit Development), the homeowner pays. Check the CC&Rs to determine if you live in a condominium or PUD (Section 4780).

Question: In a condominium, the HOA pays to tent a building to treat for termites.  A resident may not live in their home while it is tented because of the poisonous gas.  Does the Association pay for a resident to live elsewhere while the building is tented?

Answer: The resident pays to live elsewhere while their home is tented (Section 4775(b)).

Question: How does a homeowner know what percent the financial reserves are funded?
Answer: Ask the HOA for a copy of the current reserve financial disclosure for future repairs (Section 5570).

Question: After the HOA’s annual operating budget is approved, how much may a board raise the assessments without a vote of the homeowners?
Answer: Five percent (Sections 5605(b) and (c)).

Question: When a board approves the operating budget each year, how much may they raise the assessments without a vote of the homeowners?
Answer: Twenty percent (Sections 5605(b) and (c)).

Question: When are assessments due?
Answer: Assessments are delinquent 15 days after they come due, unless the CC&Rs give a different deadline (Section 5650(b)).

Question: May a homeowner install a satellite dish?
Answer: In a Planned Unit Development (PUD), an owner may install a dish with the input of the HOA. In a condominium, an owner may only install a dish on their exclusive use common area (their deck/balcony).  Installation anywhere else is prohibited without the written approval of the HOA (Section 4725).

Question: May a homeowner make an architectural, landscape, etc. change to the exterior of their home without the approval of the HOA?
Answer: No, in most cases. It is best to ask the HOA before proceeding with any exterior change (Section 4765).

Question: May a homeowner make an architectural change to the interior of their home without the approval of the HOA?
Answer: Yes, if nothing structural is going to be changed. It is best to read CC&Rs before proceeding with any interior change; and, to ask the HOA for input.

Question: How many votes does it take to approve a special assessment?
Answer: First, it takes fifty-one percent of the homes to return a ballot to make a quorum to vote on approving a special assessment. Once the HOA has fifty-one or more percent of the ballots, it takes fifty-one percent of that fifty-one percent (or whatever the number ends up being) to approve a special assessment.  For example, if a HOA had one hundred homes.  At least fifty-one of the homes would have to return a ballot to make quorum.  If that association received just fifty-one ballots.  Then, at least 51% of those fifty-one ballots (= 26 ballots) must vote to approve a special assessment.

Neighborhood Association Management, Inc.
686 Pinnacle Place. Livermore, CA 94550
(800) 811-0841